Skill Development for Supervisors - Winter 2020 - Performance Management

Performance management is not a negative process… unless everyone thinks it is. Many employees and Supervisors believe that performance management is for ‘problem employees’, or when behaviour or work results are less than desirable. The HR Council of Canada defines performance management as “the process by which managers and employees work together to plan, monitor and review an employee’s work objectives and overall contribution to the organization”. More than just an annual performance review, performance management is the continuous process of setting objectives, assessing progress, and providing on-going coaching and feedback to ensure that employees are meeting their objectives and career goals. Performance management, as part of a holistic approach to employee development, can be quite a positive process for both employees and Supervisors This workshop will allow Supervisors to learn how to diagnose performance opportunities and the root-causes of performance problems, reinforce exemplary behaviour and work closely with their people to develop a mindset of accountability.