The Edge Series Seminars | Module 1: Hiring | Module 2: Customer Service | Module 3: Leadership

Business is simple until you add people!  Ridge Meadow Chamber of Commerce is pleased to offer The Edge Series Workshops - six three-hour workshops that will enhance your business's people practices and your bottom line. Modules may be taken individually, or collectively to achieve an Employee Management Certificate.

Who should attend: The workshops were developed for business owners, managers, supervisors, Human Resources professionals and all others interested in increasing bottom-line business results through people-centred employment practices.  

Module 1: The Hiring Edge

Part 1: Hiring for Fit and Working with People
Wednesday, March 1, 2017 

Part 2: Onboarding and Probationary Employee Management
Wednesday, March 29, 2017

Module 2: The Customer Service Edge

Part 1: Teamwork for Customer Service Delivery
Tuesday, Apr 11, 2017

Part 2: Engaging Customer Service
Wednesday, April 26, 2017

Module 3: The Leadership Edge

Part 1: Emotional Intelligence
Wednesday, May 17, 2017

Part 2: Developing Team Commitment
Wednesday, May 31, 2017

 
Barb Ruscheinski, B. Comm.
Subsequent to earning a Bachelor of Commerce Degree specializing in Human Resources, Barb has had more than 25 years of experience in the field, including 15 years at the senior managerial level. More about Barb here.


Dale Choquette CPP, DTM
Dale Choquette is the President of Audacious Living Inc. (marketed as Dale Choquette.com) and founder of The Marathon Principle. Her company specializes in working with companies to build strong teams and resilient leaders for optimal business results. More about Dale here.